The Complete Funeral Home Software Platform
Solution Center brings case management, arrangement tools, product ordering, cremation tracking, and family communications together in one unified funeral home software system built by Matthews International.
What Modern Funeral Home Software Should Do
Running a funeral home means coordinating dozens of moving parts for every family you serve. Your software should not add complexity. It should remove it. The right funeral home software connects every department, every task, and every family interaction in a single workflow so nothing falls through the cracks.
From First Call to Final Service
Solution Center manages the entire case lifecycle. When the first call comes in, a new case record captures every detail. As the case progresses through arrangement, preparation, and service, your team always knows exactly where things stand.
- At-Need, Pre-Need, and Trade Cases - Handle every case type in one system
- Automatic Document Generation - Populate permits, contracts, and forms from case data
- Financial Tracking - Invoicing, payments, and transaction history per case
- Multi-Location Visibility - Share cases across locations seamlessly
Guided Arrangement Workflow
The arrangement meeting is the most important touchpoint with families. Solution Center transforms it from a paperwork exercise into a guided, compassionate experience with step-by-step pages your directors can customize for every location.
- Configurable Page Builder - Tailor the arrangement flow to your process
- Product Selection During Arrangement - Present merchandise with images and pricing
- Family Collaboration - Share selections with remote family members in real time
- AI-Powered Assistance - CareAssist helps with obituary drafting and data entry
Integrated Product Catalog and Merchandising
Because Solution Center is built by Matthews International, your product catalog connects directly to the supply chain. Browse caskets, urns, vaults, stationery, and merchandise with real-time availability and place orders without leaving the platform.
- Extensive Product Library - Caskets, urns, vaults, stationery, and keepsakes
- Real-Time Inventory - Know what is in stock before you promise it to a family
- Centralized Pricing - Manage pricing across locations from one place
- Multi-Warehouse Fulfillment - Route orders to the closest warehouse automatically
Reporting and Compliance
Funeral home software should give you clear visibility into your operations. Solution Center provides pre-built and custom reports covering case volume, revenue, product performance, and regulatory compliance so you can make informed decisions.
- Pre-Built Report Library - Common reports ready to run on day one
- Custom Report Builder - Create reports specific to your business needs
- Data Export - Export to Excel, PDF, and other formats
- Consolidated Multi-Location Reports - Roll up data across all your locations
Why Solution Center Is Different
Most funeral home software products are point solutions. They handle one piece of the puzzle and force you to stitch together integrations for everything else. Solution Center is different because it is a complete platform built on the Matthews International ecosystem, connecting case management, commerce, supply chain, and family engagement in a single system.
- Unified Platform - No bolt-on integrations or third-party workarounds
- Supply Chain Integration - Order products from the same company that makes them
- Continuous Innovation - Regular updates with new features and AI capabilities
- Enterprise Scale - Serves single locations and large networks equally well
Ready to See the Complete Platform?
Schedule a personalized demo and discover why funeral homes across the country choose Solution Center as their operating system.