Passare vs Solution Center
Two modern cloud solutions for funeral homes. Here is how they compare across the capabilities that matter most to your team and families.
Two Modern Platforms, Different Strengths
Passare is a well-regarded cloud-based funeral home management platform known for its collaboration tools and clean interface. Solution Center is an all-in-one operating system from Matthews International that connects case management, native commerce, and AI-powered productivity on a single platform.
Both solutions embrace modern cloud technology. The differences lie in depth of arrangement workflows, supply chain integration, AI capabilities, and enterprise-scale management. Here is a detailed look at how they compare.
Feature Comparison
| Capability | Passare | Solution Center |
|---|---|---|
| Case Management | Cloud-based case management | Full lifecycle with automated workflows |
| Cloud Architecture | Cloud-native platform | Cloud-native with real-time SignalR updates |
| Family Collaboration | Planning Center for families | Connections portal with product selection and payments |
| Native Commerce | Third-party product integration | Built-in catalog from the manufacturer |
| Visual Arrangement Builder | Arrangement worksheets | Arranger 2.0 with drag-and-drop page builder |
| AI Data Entry (CareAssist) | Not available | Hands-free voice-to-form data capture |
| AI Obituary Writing | Not available | AI-assisted obituary drafting |
| Body Tracking | Not available | CareTrack QR-based chain of custody |
| Mobile App | Mobile-responsive access | Dedicated native app with offline mode |
| Enterprise Multi-Location | Multi-location support | Enterprise-grade with hierarchical management |
| Integrated Supply Chain | Separate vendor relationships | Direct connection to Matthews manufacturing |
| Workflow Automation | Task management tools | Configurable multi-step workflows with triggers |
Where Solution Center Stands Apart
Deeper Arrangement Workflow
Arranger 2.0 goes beyond worksheets with a visual page builder that lets you design and customize the arrangement experience. Funeral homes can tailor the flow to match their unique process, with drag-and-drop components for every step.
AI-Powered CareAssist
CareAssist uses voice recognition and AI to capture case data during family conversations. Instead of typing during a sensitive meeting, your staff can stay present with the family while data is recorded automatically.
Connected Supply Chain
Because Solution Center is built by Matthews International, your software is directly connected to the manufacturer. Product availability, pricing, and order status are always current, eliminating the friction of third-party integrations.
CareTrack Body Tracking
QR-based chain of custody tracking gives your team complete visibility into the location and status of remains. Every scan is logged with timestamps for full accountability and family peace of mind.
Enterprise Scale
Hierarchical management across corporations, companies, and individual locations gives enterprise operators centralized control with local flexibility. Standardize workflows and branding while allowing per-location customization.
True Offline Mobile
The Solution Center mobile app works offline for removals and first calls. Data syncs automatically when connectivity returns, so your team is never held back by poor signal at a hospital or residence.
Switching from Passare
Moving between cloud platforms can be straightforward with the right support. Our implementation team ensures a seamless transition.
We work with your exported data to bring case history, contacts, and records into Solution Center.
Run both systems side by side during the transition to ensure nothing is missed.
Tailored training for directors, office staff, and managers so everyone is confident from day one.
A named point of contact who understands your business and is available throughout the process.
Experience the Difference
See how Solution Center connects every part of your funeral home operation. Schedule a personalized demo today.